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IP Contact Center


Meet the needs of customers who need a centralized customer service (Call Center) based on VOIP technolog, capable of powerful new features, ready for the development of information networks for next generation, cost-reasonable and flexible development capabilities.

Product's Features:


Overview:
Using Computer Telephony Integrated (CTI)
Using VoIP and TDM
Using powerful ACD structure which have many features and easily develop
Integrated IVR and other applications
Integrated SMS, Chat appications
Open system, easily develop and integrate services arising
Applications:
Inbox automatically
Clock by phone
Notify entrance point (Text To Speech)
Automatic phonebook (Text To Speech)
Football hot news
Notify gold price
Screenshots:


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